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Surgical operating room showing gloved hands of 2 people passing a pair of surgical scissors.

Medical Devices

We have deep experience in helping medical device manufacturers design new products. Our user-centered design process spans the development cycle to help ensure new products have user interfaces that are safe, effective and enjoyable to use.

Ophthalmic technician using a handheld tonometer to measure a patient's IOP.

Research & Analysis

We don’t do focus groups. We believe that real understanding of user needs comes from observing people’s behaviors, interactions and use patterns. We go to OR’s, clinics, labs & homes to understand the use environment and observe how products are really used.

hand holding the Tono-Pen Avia handheld tonometer

Design

We work alongside internal development teams to conceptualize and develop new hardware and software user interfaces. We continually advocate for the user throughout the process and make sure their needs are not forgotten when trade-offs are made.

Boy getting IOP measured by technician using handheld tonometer.

Evaluation

We have a wealth of experience conducting formative and summative usability evaluations for medical devices and preparing the usability file and human factors report for FDA review. We know exactly what the FDA expects in terms of human factors documentation and help de-risk the submission.

Our work experience spans a wide variety of medical device product types & categories. Here’s a shortlist of device types we have worked on.

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