Human Factors and Usability Engineering

For Medical Devices and MedTech

Better Products, Better Outcomes

When developing new products, most companies get laser-focused on the technology. When they want to avoid costly surprises and ensure people actually can and want to use their product, they call us.
We sit down with their team and implement human factors & usability methods throughout development to ensure products are safe, easy and enjoyable to use.
Contact us to learn more.

We have over 25 years experience in helping medical device manufacturers research, design & test new products. Our user-centered design process spans the development cycle to ensure that human factors & usability are baked-in from the beginning, not an afterthought.

We don’t do focus groups. We believe that real understanding of user needs comes from observing people’s behaviors, interactions and use patterns. We go to OR’s, clinics, labs & homes to understand the use environment and observe how products are really used.

Research & Analysis

We work alongside internal development teams to conceptualize and develop new hardware and software user interfaces. We continually advocate for the user throughout the process and make sure their needs are not forgotten when trade-offs are made.

Design
Evaluation

We conduct formative and summative usability evaluations for medical devices and preparing the usability file and human factors report for FDA review. We know exactly what the FDA expects and help de-risk the submission.

Trusted by Industry Leaders

Our work experience spans a wide variety of medical device product types & categories.

Temperature management systems

Endoscopic surgery visualization

Minimally invasive glaucoma surgery (MIGS)

Ophthalmic diagnostic testing instruments

Femtosecond lasers for ophthalmology

Cardiac mapping & ablation

Implantable drug delivery

Spinal cord stimulation

Infectious disease diagnostic testing

Robotic surgery systems

Insulin pumps

Continuous glucose monitoring systems

Deep brain stimulation

Point-of-care diagnostic testing

Tissue microdebrider

Hospital blood glucose management

Vitreo-retinal & cataract surgery systems

Orthopedic drillsaws

Blood glucose management software

Sleep apnea devices

Intraocular pressure measurement